Suzanne Gordon.

About Suzanne Gordon

Suzanne Gordon is an American journalist and author who writes about healthcare delivery and health care systems and patient safety and nursing. Gordon coined the term "Team Intelligence," to describe the constellation of skills and knowledge needed to build the kind of teams upon which patient safety depends. Her work includes, First Do Less Harm: Confronting the Inconvenient Problems of Patient Safety, a collection of essays edited with Ross Koppel and Beyond the Checklist: What Else Health Care Can Learn from Aviation Safety and Teamwork, written with commercial pilot Patrick Mendenhall and medical educator Bonnie Blair O’Connor, with a foreword by Captain Chesley "Sully" Sullenberger.