Act II
At the police station, Molly discovers Oda Mae has an extensive criminal record. Shaken and believing the psychic is a fraud, she loses hope and leaves, much to Sam's dismay ("Rain/Hold On"). At their apartment, Molly, in her anger, sits down to do some pottery and turns on the radio. Static is heard and Molly changes the station, but as she turns the dial, "Unchained Melody" suddenly plays. In shock, Molly quickly turns off the radio, but after a moment, she turns it back on and slowly returns to her pottery. Sam, watching, approaches her from behind singing along. As she continues her pottery, Molly begins to get frustrated and starts to lean back as if she can feel Sam. But they are interrupted by, a knock on the door. It's Carl. Molly tells Carl that he was right, that the whole thing was crazy, and that she was just grasping at straws in her grief. He assures her that it's only natural, but she has to move on. He makes a poorly received move on her ("Life Turns on a Dime"). Enraged by this betrayal, Sam manages to break something, and a flustered Molly asks Carl to leave.
With the help of another ghost on the subway, Sam learns how to move objects ("Focus"). He then returns to Oda Mae's place to enlist her help once more ("Talkin' Bout a Miracle"). Instead of resorting to fraud, Oda Mae finds true psychic ability and calls on other spirits. However, while Sam is there, Willie finds her. Oda Mae escapes, running for her life. Sam uses his newfound abilities to spook Willie and chase him away. Willie runs into traffic, where he is hit by a car and dies. But, unlike Sam, he is not offered a white light: He's dragged somewhere completely different. Sam begs Oda Mae to help him protect Molly and to stop Carl from getting to the money
Molly, trying to get her life together and move on, starts selling her pieces at her gallery ("Nothing Stops Another Day"). She apologizes to Carl for pushing him away. Carl, anxiously awaiting a call, waves her off under the guise of having a busy day. At the bank, Oda Mae poses as "Rita Miller," the fictional owner of the account that Carl was extorting. Sam feeds her the correct information and they close the account. Sam goes to find Carl in his office and starts moving objects around the room to scare him. Carl understands this is Sam's spirit and he knows what really happened. Scared, Carl threatens that he'll kill Molly if he doesn't leave him alone and give him the money.
After being handed a check for the amount in the closed account, around four million dollars, Oda Mae tries to take the money and leave the situation for good ("I'm Outta Here"). Sam convinces her to donate the money. The two then go see Molly to warn her about Carl. Still disillusioned, Molly tries to send her away. Sam walks through the door and communicates through Oda Mae the significance of the earrings Molly is wearing. After reading a letter for Sam that Molly has inside the apartment, Molly is able to believe again. She lets the psychic in and Oda Mae explains everything, leaving Molly emotionally distraught. Oda Mae lets Sam use her body to hold Molly and comfort her ("Unchained Melody (Dance)")
Carl arrives, armed, desperate, and frightened for his life, as he owes dangerous drug dealers money. Though he doesn't want to resort to such measures, Carl grabs Molly and holds his gun to her. He tells Sam that if he doesn't tell him where the money is, he's going to kill her. There's a struggle, and Carl is killed. He's dragged away in the same way Willie was earlier.
Now that Carl is gone and Molly is safe, the light returns for Sam. Molly is able to see and hear him. Knowing it's time for him to go, Sam says goodbye to Oda Mae, and regretfully turns to Molly. Sam finally tells Molly that he loves her in the way that she wants to hear and goes into the light ("Finale").